Clinairo helps aesthetic practices capture inquiries, protect consultations, recover the patients who didn't book on the day — and measure the revenue that comes back.
Day 4 after an undecided consultation
Most practices plug the first one and call it solved. Each figure is the share of remaining inquiries lost at that stage.
Calls arriving after hours, during treatments and at lunch go to voicemail. Most never call back.
Form fills answered hours later. She has already called two competitors and booked with whoever replied first.
Booked, forgotten, gone. Full acquisition cost paid for an empty chair and an idle provider.
She showed up, liked you, said she'd think about it. Nobody followed up. The most expensive leak in the practice.
Treated once, never rebooked. Her neurotoxin wore off around week twelve and she went somewhere that reminded her.
Eleven out of a hundred. The other eighty-nine cost exactly as much to reach.
Every channel your patients use flows into one place — which works with the software you already run, and keeps going long after the call ends.
Nobody is at the desk. Clinairo picks up on the second ring, in natural conversation, and the caller never knows she rang outside opening hours.
A patient who calls at 9pm, books, no-shows, gets rescheduled by text, comes in, leaves undecided, then books four days later is one continuous conversation — not five disconnected apps your front desk reconciles by hand every morning.
Answers every call in natural conversation, around the clock, with no busy signal during a promotion. Trained on your treatment menu, your providers and your policies.
We confirm what your booking software actually allows before we promise anything — full write-back, event sync, calendar, or staff-assisted. You get the real answer for your plan during onboarding, not a sales claim.
Stop paying full acquisition cost for consultations that never happen. Confirmation, reminders and rescue, handled without anyone on your team remembering to do it.
Your provider taps one button after the consultation — booked, thinking, price, or timing. That answer starts a 21-day text sequence written for that specific objection, referencing the treatment she discussed and the provider she saw.
Anything that needs a person lands in one place with the full conversation, the reason it escalated, and a recommended next step.
Consultation, outcome, follow-up, booking, revenue — one traceable chain, measured against the baseline we record before we start. Recovered revenue becomes a number you can audit rather than a claim you have to trust.
Booking platforms differ enormously in what they open up, and some restrict API access by plan. We check your platform and your plan before onboarding, then place you in one of four honest tiers.
| What you get | TIER A Full Read, write and events. Requires API access on your plan. |
TIER B Event Live events in, plus whatever writes your platform permits. |
TIER C Calendar Google or Outlook scheduling. Works with any practice. |
TIER D Staff-assisted We capture and qualify; your team completes the booking. |
|---|---|---|---|---|
| Answer calls and qualify patients, 24/7 | ||||
| Read live provider availability | ||||
| Create the booking automatically | ||||
| Receive appointment and client events | ||||
| Patient history and treatment recall | ||||
| Capture consultation outcomes | ||||
| Run recovery sequences | ||||
| Attribute recovered revenue |
Scroll the table sideways to compare all four tiers.
In most practices: nothing. The front desk is busy with the patients in the room, and by Friday nobody remembers Tuesday's consultation. She books somewhere else in March, or not at all.
Clinairo runs a text sequence built for the reason she hesitated — not a discount blast to everyone who walked out. Leading with a discount just teaches patients to stall.
Not "engagement." Not "interactions handled." Revenue recovered, traced back to the consultation and the campaign that produced it — measured against your own baseline from before we started.
We publish results only from clinicians who agreed to be named, or who asked to stay anonymous and told us so. We would rather show you one verified result than three we made up.
"I had a problem — sometimes I am not available, my assistants are not available. And I decided to use some artificial intelligence system for this purpose."
"The follow-up is the part I didn't know I was missing. We were fine at answering the phone. We were terrible at week two."
"My front desk stopped dreading the phone. That was worth it before we counted anything else."
Five numbers you already know, and the one figure nobody has shown you: what your unconverted consultations are worth. Calculated from your practice, not from an industry average.
Recalculates as you type. Nothing is sent until you ask.
3 Modelled on recovering 20% of unconverted consultations — the midpoint of a published 15–25% benchmark. An estimate, not a promise. Send it over and we'll work through your real numbers with you.
Flat monthly with an included call allowance. We don't charge you more for getting busier.
For practices already running ads and losing consultations they've paid for. Everything in Core, plus the recovery engine and the reporting that proves it worked.
Single location getting the phone under control.
Two or more locations with shared providers.
For our first 20 practices: if Clinairo doesn't generate at least 3× your monthly fee in attributable recovered revenue over the first 90 days, we waive the following month. Attribution rules are agreed with you in writing before go-live, so there's no argument about what counts. Setup is non-refundable — it covers real integration work.
Executed with every vendor in our stack that touches patient data. We'll send you the list and the architecture behind it.
Contact details, appointments, treatment interest and consultation outcomes. No clinical notes, no diagnoses, no treatment photography.
Consent captured and timestamped before contact, contact hours set by the patient's time zone, opt-outs honoured instantly across every channel.
Full activity history and call recordings with state-appropriate consent, exportable whenever your records require it.
Yes — they're told. In practice it matters less than owners expect: patients care that someone answered at 8pm and got them booked. Anyone who asks for a person is transferred immediately.
Platforms differ enormously in what they open up, and some restrict API access by plan — so rather than publish a logo wall, we check your specific platform and plan during onboarding and tell you exactly which of our four capability tiers you land in. Consultation recovery, outcome tracking and revenue attribution work at every tier.
No, and we'd be suspicious of anyone selling it that way. It takes the repetitive work — after-hours calls, reminder chasing, follow-up nobody has time for — so your team can handle the nervous first-timer and the patient standing at the counter.
It's built specifically not to. It books, explains logistics and clinic-approved pricing, and escalates. Anything clinical — a reaction, a complication, a question about suitability — routes straight to your team with an alert. That boundary is enforced in the system, not left to the model's judgment.
No. Follow-up is text only, and anything that needs a voice goes to a human on your team with full context. We took that decision deliberately — it's better for patients and it keeps you on the right side of telemarketing rules.
Core is typically live in seven to ten days. Growth depends on your platform's integration tier and usually runs two to four weeks. Most of that time is us learning your treatment menu, pricing rules and how your team actually talks to patients — the part that makes it not sound like a robot.
The 90-day guarantee above, with attribution rules agreed in writing before we start. After that it's month to month with 30 days' notice. No annual lock-in.
Tell us about the practice and we'll come back with your consultation economics broken down properly — your numbers, not the calculator's defaults.